Outdoors Cards, Licences, and Draws

Issuer Bulletins


The Ministry of Natural Resources provides issuer bulletins with helpful information. This information is based on questions we have received or improvements we have made to the system.  These bulletins are sent directly to the e-mail address you supplied to us.  For improved deliverability to your inbox, please add Neil.Scero@ontario.ca to your SAFE SENDERS list.

 

HELPFUL HINTS

 

 

Printing Issuer Bulletins

Just click on the "view this message online" link at the top of the page, then print from your browser

 

Did you know?

If you left click on the header picture at the top of an Issuer Bulletin, you will be taken directly to the issuer webpage?

 

 
 

ISSUER BULLETINS 2013 and 2012

   

 

 

Issuer Bulletin #27 - July 2013

 

Highlights: Potential Short-Term Outages on July 18
Revised PAD Schedule
Revised Licence Issuer Manual of Instructions
Voided Licence Tips/Reminders
Assisting Customers Without Outdoors Card Numbers
Replacement Products

 
 

Issuer Bulletin #26 - June 2013

 

Highlights: Modernizing Approvals Project - Changes Coming July 1

 
 

Issuer Bulletin #25 - June 2013

 

Highlights: Current Contact Information
Importance of Verifying Customer Address
Licences Cannot be Laminated
Incorrect Message Displaying When Issuing Fishing Licences
 

 

Issuer Bulletin #24 - May 2013

 

Highlights: Technical Difficulties Resolved

 

Issuer Bulletin #23 - May 2013

 

Highlights: Technical Difficulties

 

Issuer Bulletin #22 - May 2013

 

Highlights: Hunting and Fishing Regulations Distribution
Processing Voids

 

Issuer Bulletin #21 - May 2013

 

Highlights: Scheduled System Maintenance May 7-8
NewURL for Access to PAD Notification Reports
Elk Draw May 1 - June 10
Spring Wild Turkey Licences at SO and Issuers
Technical Problems Phone Number
Voided Transactions
Reprinted Products
Altering Fees

 

Issuer Bulletin #20 - April 2013

 

Highlights: 2013 Big Game Draws
When NR Hunters Must Submit Forms to SO BEFORE the Moose Draw Deadline
2013 Hunting Regulations Summary
Seasonal Issuers
Verifone Licence Issuers & Spring Turkey Licences
Farmer's Deer Licence vs. Deer Licence

 

Issuer Bulletin #19 - April 2013

 

Highlights: Outdoors Card Centre Phone Line Back in Service

 

Issuer Bulletin #18 - April 2013

 

Highlights: Outdoors Card Centre Phone Line Unavailable 

 

Issuer Bulletin #17 - March 2013    CORRECTION:  The phone number for Dawn Johnston is (705) 755-2119

 

Highlights: Changes to Issuer Support Line
Elimination of the Penny
Product Descriptions Ending with "65 Plus"
WebPOS Printer Errors
Electronic Big Game Entry at Licence Issuers

 

Issuer Bulletin #16 - January 2013

 

Highlights: Potential PAD Delay
Electronic Big Game Draw Entry

 

Issuer Bulletin #15 - January 2013

 

Highlights: Deactivation of ContactLAS
New Contacts for System-Related Questions
Interim Web-Based Reporting Solution for PAD Notification Reports
Outdoors Card Printing Error

 

Issuer Bulletin #14 - December 2012

 

Highlights: WebPOS idling between transactions
Outside Licence Issuer Survey
Outside Licence Issuer Communications Survey

 

Issuer Bulletin #13 - December 2012

 

Highlights: Printer Supplies
Shoulder Season Products
Remittance Forms

 

Issuer Bulletin #12 - September 2012

 

Highlights: Seasonal Issuer 2012 Close Out and 2013 Start Up

 

Issuer Bulletin #11 - September 2012

 

Highlights: Farmer's Deer Licence
Fall Wild Turkey Licence
Seasonal Issuers Year-End Update

 

Issuer Bulletin #10- August 2012 

 

Highlights: Export Permits
Helpful Hints

 

Issuer Bulletin #9- August 2012

 

Highlights: Processing Voids

 

Issuer Bulletin #8- July 2012

 

Highlights: Draw Results
Latest VeriFone Fixes
Reminder: How to Issue Duplicates 
  

Issuer Bulletin #7- July 2012

 

Highlights: Selling Big Game Licences After the Draw
Post Draw Codes
Did You Know?  
  

Issuer Bulletin #6 - July 2012

 

Highlights: Final Revision to Notice of Collection
Requesting ID from Customers  
 

Issuer Bulletin #5 - July 2012 
 

Highlights: Selling Farmer's Deer Licences after July 3rd, 2012


Issuer Bulletin #4 
- June 2012 
 

Highlights: Big Game Product Codes and Pricing 
A Few Tips from Our Support Line:
Client Closed on File
LT-18 Clients
For VeriFone Issuers: Do I Need a Duplicate Outdoors Card OR a Renewal? (Lost or Forgotten Outdoors Card)

  

Issuer Bulletin #3 - June 2012  
 

Highlights: Updated Info and Links – same bulletin as #2 but with June 1st updates highlighted 
Zip Ties

  

Issuer Bulletin #2 - May 2012

 

Highlights: ISSUER UPDATES 

Ordering Licence Paper
Non-Resident Organized Camp Licences
Crown Land Camping Permits

  

Issuer Bulletin #1 - May 2012

 

Highlights: Victoria Day Long Weekend Issuer Support