What should I do if my Outdoors Card is lost, stolen or destroyed?

If your Ontario resident Outdoors Card or any part of your licence is lost, stolen or destroyed, call the Outdoors Card Centre at 1-800-387-7011 to arrange for a replacement. In some circumstances there may be a replacement fee.

How can I get more information about the Outdoors Card?

The staff at the Ministry of Natural Resources Outdoors Card Centre would be pleased to answer your questions.

You may reach the Outdoors Card Centre at 1-800-387-7011 (toll free) from anywhere in Canada.

The hours of operation of the Outdoors Card Centre are Monday to Friday from 8:30 a.m. to 5:00 p.m. (Eastern Time).

What else should I know about my Outdoors Card?

Here are other important things to keep in mind:

• You must notify the Ministry of Natural Resources of any address or name change within 10 days of the change. You can do this by calling the Outdoors Card Centre at 1-800-387-7011 toll-free from anywhere in Canada.

 

• You must carry your Outdoors Card and fishing licence tag, or your Fishing Licence and temporary Outdoors Card, on your person whenever you are fishing.  If a Conservation Officer asks to see your Outdoors Card, the law states you must show it.

 

• Your Outdoors Card is not transferable to another person - it provides privileges to you alone.

 

• You may legally apply for one Outdoors Card only. It is an offence to attempt to obtain more than one card. It is also an offence to provide false information on a card application.

If you have applied for an Outdoors Card and have not received it in the stated timeframe, call the Outdoors Card Centre at 1-800-387-7011.